Week 11: Design and Develop – Double diamond design process approach and new cultural projections
Weekly learning objectives
By the end of this week you should be able to:
- Research and contextualise how disciplines outside of the design industry can offer further insight to successfully resolve a problem relating to location.
- Analyse how user groups and processes, such as prototyping or project testing, can be deployed to help resolve a problem.
- Research intercultural processes and analyse how they can aid the success of a project outcome.
- Contextualise your research into a form of intercultural learning to help solve a project relating to a locality.
- Design a response to a problem relating to a location that is not your own.
- Collaborate through group discussion on the Ideas Wall.
Week 11 Lecture: Design and Develop
Lecture Introduction
Last week, we examined how service design thinking has been deployed to solve a problem relating to locality. This week, we will demonstrate how collaborating with disciplines outside of the design industry can offer a fresh insight.
The lecture video will:
- Demonstrate how collaborating with experts outside of the design industry can offer fresh perspectives to help solve a project relating to location;
- Analyse case study examples where campaigns communicate with local audiences;
- Analyse how intercultural learning can be deployed to solve a problem.
After the lecture, take some time to explore the given resources. Make notes and reflect upon these ideas, and use them as a springboard for your own investigations. Use the Ideas Wall freely to discuss, ask questions and share ideas.
Week 11: Resources
Read | Watch | Listen
Below is this week’s list of materials. For the full module resource list, please refer to the Course Hub. We also encourage you to conduct your own independent research to further explore the themes delivered. Do not forget to use the Ideas Wall to share new ideas and thoughts.
1. E, Manzini., (2015) ‘Part 3: Making Things Happen’, in Design, When Everybody Designs: An Introduction to Design for Social Innovation. [Online]. [Accessed 6 March 2019]. Available from: https://ebookcentral.proquest.com/lib/falmouth-ebooks/detail.action?docID=3339947 (Links to an external site.). 84, pp. 119 – 202
2. McQuiston, L., (1993) Graphic Agitation. London: Phaidon. [Online]. Available from: https://content.talisaspire.com/falmouth/bundles/5c62b7e669df5062d0522374
Week 11: Workshop Challenge
The Challenge
PLEASE NOTE THIS IS THE UPDATED VERSION TO THE WORKSHOP CHALLENGE, DUE TO CORONAVIRUS.
Please select one of the following two options:
1. You have successfully identified one social issue that your would like to solve and contextualised your issue and project brief.
Utilise your initial research to generate a solution that will provoke change. Your key task for this week is to generate exciting and thoughtful ideas.
Think broadly about the relevant media you may wish to deploy when answering the design challenge, e.g. social media, public installation, viral, product or other digital or technology innovation.
2. Select one of the design challenges posted on last week’s Ideas Wall and generate a solution that will provoke change.
You will need to collaborate with the originator of your chosen challenge, but the key task is to generate exciting and thoughtful ideas that can then be evaluated by the originator.
Think broadly about the relevant media you may wish to deploy when answering the design challenge, e.g. social media, public installation, viral, product or other digital or technology innovation.
‘RESCUE’
By Michelle…
I thought it best to stick to the original plan of the module by choosing a different brief to my own, that way I get to look into someone else’s interests and views on a subject before coming up with my own.
I’ve chosen to work on ‘Rescue’ by Michelle, initially because of the different way she presented it, followed by the possibility of – even though the subject could show some horrific cases – creating a fun project. I want to focus on the fun a dog can bring whilst highlighting the work and commitment involved in keeping one happy and healthy.
Her brief is outlined in the clip above.
The one thing which stood out the most for me was: “Can I give it back?” which comes up in the scene of the cat on the sofa as the new owner’s questions panic builds up around it.
I’ve known people who want a dog, get one and when it gets hard or the novelty wears off, they take it back. The following year or so, they tried again, and again, and again.
Dogs can be fun but they can also be hard work, a puppy will need training, a big dog needs lots of exercise, an older dog could generate huge vet bills if they develop a condition. Someone who wants a dog needs to know what that could involve so that they’re prepared to stick at it as it could and should be around for a very long time.
Dogs are great.
They’re much more fun than cats or hamsters. Cats don’t join in, they just sit there looking down their noses from the top of the kitchen cupboards and hamsters just eat.
Dogs fetch stuff, shake things which hit them in the head then look at you as if to say: “Did you see that! Shall I do it again?!”
They’re fun.
This is our dog Razzle. He’s a Jack Russel, we think he’s around 13 years old. He’s a rescue dog via Dogs Trust which is why we’re not sure how old he actually is, but he’s been with us for 12 of those years.
We picked him because we didn’t think anyone else would because he only has three legs. Nobody knows what happened to him, just that he was picked up in Ireland in a real mess. Dogs Trust sorted him out and we brought him home.
The hidden benefit of a dog with three legs? He can’t jump on the furniture…
Introducing the RO-VR Headset
So you want to get a dog, you know they can be hard work?
Find out what it’s like owning a dog before you take the plunge.
A VR-headset brings a dog into your house where, similar to the pretend baby teenagers are sometimes given to look after, you have to cater for it’s needs; walks, fuss, play, etc. and see if it’s something you can get committed to.
https://www.bbc.co.uk/news/business-45978891
https://www.cgtrader.com/3d-model-collections/dogs-collection-f00cf966-0500-4573-917e-0e4426d64337
The scene inside the headset is of your living room, the VR adds in a digital dog of the breed and age you’d like. You can then spend some time dealing with it’s needs, if it drives you nuts by jumping around the place you can choose a breed known to be less excitable.
The breed you like might be bigger than you thought when you see one in your home, time to rethink…
Adoption Processes
Adoption, rather than buying a new pet, has a structured process which the seller and potential owner work through. The VR-stage would be an extra step during that process to give an experience of the dog. Input breed, age, behavioural traits such as ‘doesn’t get on with children’ or ‘needs a lot of exercise’, etc.
Toronto Humane Society
Adoption Process
The Adoption process at THS consists of 4 steps:
Step 1 – Adoption Questionnaire
When you have found an animal you are interested in adopting, please complete the questionnaire application noted below. The application entails questions concerning general contact information, about your family’s situation, lifestyle and expectations as well as specific questions about the care needs of the species you intend to adopt, such as diet, housing, enrichment and socialisation, training and veterinary care. This questionnaire helps our staff see if your lifestyle and expectations are a good match with the individual animal and what aspects of care or behaviour we should provide additional education about.
Adoption requests will be prioritised on a first-come, first-serve basis according to the questionnaire submission that are received.
Cat Adoption Questionnaire
Dog Adoption Questionnaire
Small Mammal Adoption Questionnaire
Rabbit Adoption Questionnaire
Herptile Adoption Questionnaire
Bird Adoption Questionnaire
Step 2 – Virtual Counselling
Once we have read through the questionnaire submission, an adoption counsellor will reach out to you via email and schedule a virtual counselling call to find out a little more about your lifestyle and what you are looking for in a companion animal. We will also provide advice about care and behaviour training at this time, as well as detailed information about the companion you are interested in. This conversation is a good opportunity for us to get a sense of whether the animal is a good match for you and to ensure that both yourself and the animal will be happy together.
You will also be asked to provide Government issued photo ID and a photo of your cage/enclosure (for small mammals, birds and reptiles) during the call.
Adoption staff will conduct a virtual conference for a one hour period to meet the pet and get to know more about them.
Adopters will receive an email notifying them when the call will be conducted.
Adopters must be available to receive a virtual consult during this time.
Adoption staff will only attempt 3 virtual consults to the interested adopter before moving on to the next individual.
Additional questions must include health status and exposure of adopters to COVID-19.
Step 4 – Finalising the Adoption
If everything goes well at the meet and greet and both you and the adoption counsellor feel that the animal is a good match for your home, we will email you with instructions concerning payments, pick-up, and continuing care for your new animal companion.
Dogs Trust
Adoption Process
How rehoming works
Please note this is not a reservation on this dog. To start the rehoming process. You will need to go to a rehoming centre for a quick chat. Please find information below about to what to expect during the rehoming process. We hope to see you soon.
The average time between visiting a Rehoming Centre and taking your new pet home is just eight days. Every circumstance is different but this brief guide lets you know what you will experience when you decide to rehome a dog from us.
The rehoming centre is your gateway to finding your new pet pooch. When you arrive at the centre you will be greeted in reception by a friendly face.
During this first visit we will take a few details from you so we know what you are looking for. You will be able to visit the dogs and we’ll advise you on how to find the right dog for your circumstance and that your circumstances will work for the dog too.
We would like you to get to know your chosen dog before you take him home so, if you have any other dogs or family members, you may need to bring them along for a further visit to ensure the whole family is happy with the decision.
The fee for rehoming a dog is £150 (£140 in Ballymena due to extra dog licence fees), but every dog is vet checked, microchipped and neutered as well as a very cool Dogs Trust lead and collar – so we think it’s a good deal!
On rehoming your new dog from Dogs Trust you can receive 4 weeks’ free insurance from our partner Petplan, this covers your dog for any unexpected illnesses and injuries, for further details and to activate your 4 weeks’ free trial visit
The Petplan website.
So now you are ready to take your new pal home, just one more step which is a pre-adoption talk. This ensures you are aware of the responsibilities of dog ownership and reminds you that we are always here when you need us!
Peer Feedback
Very good project solution to develop. However, this shouldn’t be pitched as a ‘Tamagotchi’ pet for adults, this completely undervalues its potential. Give it real-world, tangible, reasoning. ‘Adopt a pet’ could be a clear focus. Visually map out of process. How would this potentially involve other organisations, e.g., Dog Trust, etc.
Could this work on across multiple platforms, AR + VR + In-app alerts, alarms, messages etc. Demonstrate how this would work as part of the process of homing a dog.
Haptic responses from the VR. How does the headset compensate / become inclusive for accessibility needs?
I think that leaning into the ideas that were being shared in the crit might benefit this project a lot. It’s a fun idea but in it’s current form it didn’t stand up to much scrutiny. Rather than thinking of it as a tool for people to judge whether a dog is good for their home, I’d think of it as a set of tools that dog charities could use to assess the suitability of the humans for the dog. There were some good ideas shared that I think are worth incorporating to the doggie AR – especially the idea of a dog bark that goes off at random intervals, maybe some kind of app that tracks you going for a walk as if you were taking the dog for a walk to track over a period of time whether you put in the effort to go for the walk every 2 days or whatever. Nice idea though mate, good work so far.
Is this a stepping stone to fostering, then adoption?
A way for parents to gauge a child’s responsibility level?
Should probably be AR, not VR
Make it a multi-step process of which you are designing one step?
Use the headset as part of the completion of a task?
Can see kids using this as a game but it would be good if this was used by animal shelters. Could be a preliminary step in fostering, a way of dealing with initial queries. Can’t imagine it would completely stop people returning animals as reasons are probably subjective but would reduce the problem. If there were set tasks like take dog for a walk, it would be good if these could be recorded and the animal shelter could access them – make sure people don’t lie about their viability.
Seems like you now need to map out the rest of the service around the VR headset (I also wonder if you could rent the headset from the place you’re thinking about getting the dog from). Could you make it a test, which you have to pass before you can adopt a dog, to make sure all owners are prepared for it?
